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Please note that orders placed after Tuesday December 20th are expected to be shipped between January 3rd – 6th.  We apologize for any inconvenience.

Woof, we're busy! Due to a record number of orders, we're temporarily pawsing the ability to place new orders on PetNaturals.com. We're working like dogs to get all of the orders that have been placed out the door as quickly as we can. We'll start accepting new orders again soon. You can still purchase products from many of our retail partners. See more details here.

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Do you have a question about a product, shipping, or purchasing? Please check our helpful list of Frequently Asked Questions—this is the fastest way to answer many common queries. If you have an account with us, you can also check order details, order status, and shipping & tracking information by signing in here.

If the information you're looking for cannot be found on the FAQs page or in your Account page, then please fill out the form below to email your question or comment to us. A representative will respond to you by email or phone as soon as possible within our hours of operation.

Hours of operation for Customer Care are 8:00 AM – 5:00 PM ET, Monday through Friday. 

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Pet Naturals®
929 Harvest Lane
Williston, Vermont 05495
(888) 340-1995

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8 am - 5 pm Monday through Friday

We will respond to your request via email or phones as soon as possible.

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